Attention all CH (Duplicate for profession area)
Posted: Tue Nov 21, 2023 9:41 am
Attention all CH:
If you have a creature that you tamed with zero damage, please open a Mantis ticket. In the summary use the words: Creature Replacement Request.
In the message body include: Discord id, toon name, and your timezone. You will need to include a screenshot of the animals in your datapad and each one that has 0 stats.
A staff member will then meet with you at a mutually convenient time. Show them them pet and delete it when requested to. They will then create you a new baby to tame. We appreciate that there will still be a 5 day growth time, but at least this one will have stats.
If you have a BE pet with the same issue please can you also make a ticket with the summary: BE Creature Replacement Request. We will try to work out a plan to resolve these which may take a little longer.
Please be patient as there are few staff with the permissions to do this. We will endeavours to have them all done as soon as possible.
If you do not have mantis please create an account from the link on the launcher. If you still have issues please contact GhostAno for support. If that still isn't working please contact a csr / Coz and give them the info and ask them to put in a ticket on your behalf. Many thanks.
If you have a creature that you tamed with zero damage, please open a Mantis ticket. In the summary use the words: Creature Replacement Request.
In the message body include: Discord id, toon name, and your timezone. You will need to include a screenshot of the animals in your datapad and each one that has 0 stats.
A staff member will then meet with you at a mutually convenient time. Show them them pet and delete it when requested to. They will then create you a new baby to tame. We appreciate that there will still be a 5 day growth time, but at least this one will have stats.
If you have a BE pet with the same issue please can you also make a ticket with the summary: BE Creature Replacement Request. We will try to work out a plan to resolve these which may take a little longer.
Please be patient as there are few staff with the permissions to do this. We will endeavours to have them all done as soon as possible.
If you do not have mantis please create an account from the link on the launcher. If you still have issues please contact GhostAno for support. If that still isn't working please contact a csr / Coz and give them the info and ask them to put in a ticket on your behalf. Many thanks.