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Have any questions? Need help with something? Contact us on Discord or check out our Help Forums.
Announcement: We have updated our multiple accounts policy. Please read here and submit the required information if your household plays on more than one account.
Donations are always welcome and help us with the upkeep of the server. Click click here to donate.
we have now added donorbox for those of you who cant use PayPal too. Thank you!
Help us stay #1 and vote for us Here and Come Join Us on Twitter
Crashing issue
Crashing issue
Hey so the install and the gameplay have been great, but I walked into a player house, and now the game keeps crashing upon login. What should I do?
Re: Crashing issue
Hi Stevehaha,
If you have discord shout for me there or dm me here and I'll port you out to a city.
I'd also recommend disabling preworld loading.
I'd also suggest looking in your sremu folder - sort by most recent and there will be two files with the same name, one ending .dmp and one ending .txt. Opening the txt will tell us what's causing it. If you don't know how to read them (and there is no reason why you should...send it to me and I'll have a look for you.
Coz
If you have discord shout for me there or dm me here and I'll port you out to a city.
I'd also recommend disabling preworld loading.
I'd also suggest looking in your sremu folder - sort by most recent and there will be two files with the same name, one ending .dmp and one ending .txt. Opening the txt will tell us what's causing it. If you don't know how to read them (and there is no reason why you should...send it to me and I'll have a look for you.
Coz
Re: Crashing issue
OK...I've worked out your toon, so I've ported them to Theed. You should now be able to log in. You'll still need to take the other actions I've outlined.
I won't be around much longer today - you can leave the crash logs in a dm on discord and i'll look tomorrow...or you can ask for help from a csr.
Coz
I won't be around much longer today - you can leave the crash logs in a dm on discord and i'll look tomorrow...or you can ask for help from a csr.
Coz
Re: Crashing issue
Thank you so much! I really appreciate the advice. I'll look into it after work. Thanks again!!!