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launcher saying password is incorrect

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Xiriss
Midshipman
Posts: 2
Joined: Mon Jan 13, 2020 4:09 am
United States of America

launcher saying password is incorrect

#1

Post by Xiriss » Sun Feb 23, 2020 4:51 pm

I just created my game account, when I try to log in it says my password is incorrect. I just created my account, so I know my password is correct. what do I need to do to fix this?

User avatar
Tyclo
Senior Developer
Posts: 293
Joined: Mon Jan 01, 2018 10:08 pm
Location: Las Vegas, NV
United States of America

Re: launcher saying password is incorrect

#2

Post by Tyclo » Sun Feb 23, 2020 7:44 pm

Resolved

Xiriss
Midshipman
Posts: 2
Joined: Mon Jan 13, 2020 4:09 am
United States of America

Re: launcher saying password is incorrect

#3

Post by Xiriss » Sun Feb 23, 2020 9:45 pm

Thank you much!!

Strobie
Midshipman
Posts: 1
Joined: Sun Mar 24, 2019 6:20 pm
United States of America

Re: launcher saying password is incorrect

#4

Post by Strobie » Mon Apr 13, 2020 10:47 pm

Xiriss wrote:
Sun Feb 23, 2020 4:51 pm
I just created my game account, when I try to log in it says my password is incorrect. I just created my account, so I know my password is correct. what do I need to do to fix this?
I'm having the same issue but i created my account a while ago. I can login to the forums fine but in game it says incorrect password. Please help.

User avatar
Tyclo
Senior Developer
Posts: 293
Joined: Mon Jan 01, 2018 10:08 pm
Location: Las Vegas, NV
United States of America

Re: launcher saying password is incorrect

#5

Post by Tyclo » Tue Apr 14, 2020 1:33 am

Strobie wrote:
Mon Apr 13, 2020 10:47 pm
Xiriss wrote:
Sun Feb 23, 2020 4:51 pm
I just created my game account, when I try to log in it says my password is incorrect. I just created my account, so I know my password is correct. what do I need to do to fix this?
I'm having the same issue but i created my account a while ago. I can login to the forums fine but in game it says incorrect password. Please help.
Hi Strobie,
If you created your account before April 5th, your game and forum accounts are separate.

I would suggest connecting with us on Discord to reset your game account password, otherwise if you do not have a Discord account, send me a PM here on the forums with your game account username and the email address you used to register the account.

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